News

You need to make a suggestion for opening a new group in the hr.news.groups group. The main reason for opening a new group is usually a steadily increasing amount of traffic on a topic that is currently blocked by another group. Before you try to send a message to the group hr.news.groups, please read the message that is sent on a monthly basis with the topic “[Periodic] Rules for opening new hr.* groups”. 

If you have a problem that as a new user you do not know how to resolve (or you are not sure where to send a question), send your question to the hr.news.new-users group, some of the more experienced users may be able to help. If you are concerned about using your Thunderbird, OE, or some other newsgroup access program, ask hr.news.softver. If you are confident that there is a problem on the server, send a detailed description of the problem to the hr.news.admin group. If no one of the more experienced users responds to the question, or if you are having problems accessing the news server, or if you want an autoresponder to answer a question, the contact details are:

CARNET Helpdesk
phone: +385 1 6661 555
e-mail: helpdesk@carnet.hr

Usenet search (hr.* and other groups) is available through Google Groups.

Report them to the appropriate Abuse Service as follows:

• See the complete headers of the problematic message and find the header X-Complaints-To:. It contains the e-mail address of the relevant Abuse Service. Usually there is a View Complete Message option, Show full headers or similar (if you do not know how and where it is in your news client, ask hr.news.softver).
• If you are not sure if this is a violation, visit the ISP’s website and read their usage and conduct policies – with foreign ISPs commonly referred to as the Terms of Service or AUP (Acceptable Usage Policy) and check if the rules have been broken.
• Send a complete message with all the headers, body of the message, and why you complain about the e-mail address listed in the X-Complaints-To: Header.

If the issue persist, or if the Abuse Service does not respond, or you have any additional questions, submit your issue to the hr.news.net-abuse group.

Notice that if someone else violates the rules, it does not give you the right to violate them. If you are unsure what is allowed and what is not allowed, ask the group hr.news.new-users.

Ads are allowed to send solely to hr.offer groups * and hr.demand.*

In particular, it is not allowed to send ads to a group of cities, with the excuse “so I’m from that town and sell it locally”. For example, if a salesperson from Zagreb wants to sell a notebook in Zagreb, for example, a message should be sent to the group hr.ponuda.hardver.prijenosnici (Eng. hr.offer.hardware.notebooks) with the subject message e.g. “[Zagreb] I sell Lenovo T400 laptop”, and describe it in more detail in the message and indicate any special conditions.

If you sell something that does not have a specific group of special names (like pets), the right group for ad is hr.ponuda.ostalo (Eng. hr.offer.other).

Also, do not send the same ad to multiple groups – one group (the one that best suits the description) is always enough. For example, if you sell a computer keyboard, the right group is only hr.ponuda.hardver.periferije (Eng. hr.offer.hardware.peripherals). Do not even send the message crosspost to hr.ponuda.hardver.ostalo i/ili hr.ponuda.ostalo (Eng. hr. offer.hardware.peripherals and/or hr.offer.other): other groups are used only when the message does not belong to any other group (in this case they only belong to one *,other group, the one closest to the topic).

If a user violates the rules of conduct and thus interferes with other participants in the group (e.g. non-regular messages, sending ads, insults, etc.), it is desirable to warn the user of the issue in order to minimize it.

There are three basic ways to do this:

• alert the user by e-mail to the rules and ask to adhere to them
• forward a message with complete headers to appropriate abuse service
• alert users publicly on news groups

While the first two ways shall alert a user, who has committed a conduct offence, it shall unfortunately not do anything about educating other group users, who shall often again violate the rules because they see “everyone else is doing it.”

Therefore, the third way of warning is also acceptable. However, when you send such an answer publicly to the newsgroup, follow the following rules:

• make sure you set up the Followup-To: hr.news.net-abuse header in the message, so that responds to your message would not go to the original group where the problem occurred (worsening the problem even more), but in hr.news.net-abuse that deals with discussions about such issues
• write in the message a note that the answers are redirected to hr.news.net-abuse (e.g. “Answers to this message are redirected to the hr.news.net-abuse group”)
• be fair and explain in a message what the user did wrong and how to do it correctly (e.g., “ads are allowed only in hr.offer.* and hr.demand.* groups, please do not send them to other groups”).

Attachments are allowed only in groups that have binaries in the name, e.g. hr.misc.binaries. Notify the user that the attachments are sent to the correct group.

Due to frequent abuses and inability to adequately determine responsibility for most such messages, they are subjected to a much sharper anti-spam policy that can be denied by the server.

Ask a question on hr.news.admin group with detailed information about the lost message (message-id or exact time, group, sender, and message subject that did not appear on the server) so that the anti-spam filter could improve and suggest it to the user if it is possible to use own ISP news server to send messages.

Using anonymizing (hiding the sender’s identity as an IP address, etc.) news server as well as news servers outside of Croatia for sending messages to hr.* groups is not advisable, precisely because of a much more aggressive anti-spam filter.

News.carnet.hr provides full access to CARNET users only. So, for full access you need to be connected to the Internet via CARNet (directly from the member institution or using CMU or some CARNET broadband Internet access). If you are connected to another location, you need to use your AAI server-to-server identifier. Configuration details in both cases can be found on the pages for adjusting news browser. Configuration details in both cases can be found on the pages News Browser Setup. The rest of the world is only enabled to read (not to send new messages) and only to the textual hr.* groups.

Sending binary content (attached file) is only possible in so-called binaries groups, i.e. groups that contain text binaries in their name. E.g. hr.misc.binaries.

In the settings of your news reader (news reader program), you should choose to send messages as plaintext rather than as HTML or MIME.

This is not possible. Already a few seconds after sending the message, it has been sent to thousands of servers around the world.

The so-called cancel messages designed to delete messages do not have a good authentication mechanism and are therefore banned on many servers on account of frequent abuses. So, even if you manage to delete a message on the server, it shall remain visible on tens of thousands of other servers.

CARNET does not currently support unauthorized cancel messages but plans to support an authorized cancel message soon (the so-called Cancel-Key/Cancel-Lock mechanism).

You are sending a message of the same content too often. It most commonly occurs when a user attempts to send an ad or other message to a group stack.

Do not do it. You do not have to send ads any time (because other users shall normally see ads sent for a few days if they have not read the group in the meantime).

Also, if you need to see the same message in multiple groups, do not send it manually to each group individually, rather use the so-called crosspost – but also with caution (see the question “I want to send a message to multiple groups”).

The need for such things is extremely rare, and in most cases is misused. For example,

• if the message is sent to a more specific group, it should not be crossposted to a less specific one. For example: a message sent to hr.rec.sport.football is not desirable to be crossposted in hr.rec.sport, as well as a message in hr.soc.religija.krscanstvo.katolici (Eng. hr.soc.religion.christianity.catholics) in hr.soc.religija.krscanstvo (Eng. hr.soc.religion.christianity) and/or hr.soc.religija (Eng. hr.soc.religion).
• It is not desirable to send a message to several groups among which rivalry or animosity exists (e.g. hr.comp.os.linux and hr.comp.os.winnt)
• It is not desirable to do crossposts without a commom subject (“I have to ask about pet care, but I have just sent the question to hr.rec.ljubimci (Eng. hr.rec.pets) and to hr.soc.grad.zagreb (Eng. hr.soc.city.zagreb) because this group is read by a lot of smart people”).
• Crossposting between different hr.soc.city.* groups is inappropriate. These groups serve exclusively for local events – if something local is e.g. in Čakovec, then it is not local in Zagreb as well.
• Crossposting practically never needs to include any *.other group. These groups are used only when there is no other group where the message is thematic.
• In the vast majority of other cases, sending the same message to several groups is also inappropriate. Visit hr.news.new-korisnici (Eng. hr.news.new-users) for advice before deciding to send a message to multiple groups.

If you do, however, conclude that it is necessary to send the message to multiple groups, this is done by crossposting only (i.e. listing all groups divided by comma in Newsgroup: header) not by multi-posting (by sending the same message to each group separately).

If you are using crosspost, make sure to place the Followup-To: header in just one of those groups, the one you intend to continue the discussion (or the “poster” value, indicating that you prefer to receive the reply by e-mail).

Note that different servers have different additional anti-spam measures when using crossposts (or worse, multiposts), such as the maximum number of groups in the crosspost, or groups where crosspost is not allowed or similar, so your message maybe shall not appear at certain servers if you are using crossposting. This is an additional reason to avoid sending the same message to multiple groups.

Hour (or, more often, time zone) on your computer is not set correctly. Set the right time zone and Webcam for Europe, Zagreb.

The appropriate group for tests is hr.test.

If you want to try the crosspost, you can use additional groups like misc.test and alt.test.

CARNET news server does not accept the so-called cancel messages. Take a look at the details: Can you delete the already sent message?

Before you try to send a message to the group hr.news.groups, please read the message that is sent on a monthly basis with the subject “[Periodic] Rules for opening new hr.* groups”.

The News.carnet.hr server allows sending messages only to users connected to CARNET network or using an AAI identifier. You can see the details on: As a server you have typed news.carnet.hr, but you only see textual hr.* groups – you do not see any abroad or *.binaries groups! Where have they gone?