Ensuring Access to Croatian Public e-services within e-Citizens Platform

The Government of the Republic of Croatia launched the e-Citizens system for the purpose of modernising, simplifying and accelerating communication between citizens and the public administration and increasing the transparency of the public sector with regard to the provision of public services.

The implementation of a part of the Regulation on electronic identification and trust services for electronic transactions in the internal market (the eIDAS Regulation) began on 1 July 2016. Among other things, the implementation of this Regulation will enable the mutual recognition of national funds for electronic identification and facilitate cross-border provision of numerous public electronic (online) services on the internal market of the European Union and the European Economic Area.

For the purposes of preparing the technical and operational prerequisites for enabling cross-border access to public e-services, the Republic of Croatia has applied for, and began with, the implementation of a project under the title of “Ensuring Access to Croatian Public e-services within e-Citizens Platform for EU/EEA Citizens”, financed by the European Union in accordance with the programme of the Connecting Europe Facility (CEF).

The purpose of the project is to promote the use of the infrastructure for the electronic identification of citizens in European Union and European Economic Area states. Technical and business-normative adjustments of the e-Citizens system, the National Identification and Authentication System (NIAS) and the public electronic services for citizens will be implemented through the project. The project completion date is 14 June 2017.

The project competent authority and coordinator is the Ministry of Administration and the project partners are the Financial Agency (FINA), the Ministry of Finance – Tax Administration, the Croatian Pension Insurance Institute, the Croatian Institute for Health Insurance, the Agency for Science and Higher Education, CARNET, the University of Zagreb Computing Centre – SRCE and the Croatian National Tourist Board.

The implementation of the project is co-financed by the European Union from the Connecting Europe Facility, in the amount of EUR 461,234, while the total project value is EUR 614,979.

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